"On Saturday morning, I placed an online order from Naarden, wanting to have a package delivered to Doetinchem on Monday. The owner called me within an hour to inform me that this wouldn't be possible because the shop was closed on Mondays. He suggested two alternatives, also offering to deliver the package himself that same day (after work). I was glad that I had the choice and that they were thinking along with me to find a solution. I chose Saturday, because receiving a nice charcuterie board over the weekend when your birthday isn't until Monday is naturally nicer than finding out afterwards. Fortunately, the recipient (for whom it was supposed to be a surprise) was home and already had birthday guests! It was a perfect solution that worked out very well thanks to the owner's alert and customer-friendly action. Everything was arranged perfectly!"